I was really skeptical about purchasing this computer. I bought it for our local city hall. We're a small one part time person city government and have a very limited budget and have an old (1999) PC with Windows XP which needed to be upgraded or replaced. They only do word processing, spread sheets, accounting and internet work so this fit them perfectly. I got the PC in only 3 days and it worked perfectly out of the box AND it came with WIndows 7 Professional! I did have a problem with Windows not updating but I sent the refurbisher an email and they answered my in just a couple of hours with the solution from Microsoft. So it was NOT a PC problem but a Microsoft problem and they took care of it immediately. I was very impressed. I am a retired IT manager so it takes a LOT to impress me with support! You can't go wrong with this PC. I shopped around for Windows 7 OS to update the PC the city already has and the OS was going to cost $*. Here I got them a refurb PC AND Windows 7 Professional for only $*!
I'm happy with this computer so far but the description does say it has Dvd but it does not. A DVD drive is becoming outdated so I'm not that concerned. I don't know much about computers but have friends that work for computer manufacturers. They recommended this computer. My partner decided he liked mine enough so I just purchased the similar one that has more memory for only a few more dollars
I purchased this HP Elitebook to help me with my financial records for my business. It looks great and was in top condition when it arrived. There were no dents or damage to the laptop. The laptop works great - there were no issues with startup and windows 7 installed easily. I like the one year warranty. The power cord that came with the computer didn't work, but they quickly sent me a new power cord.
I love this computer! Fast and very, very quiet. I think they should show where the Window Certificate of Authenticity is located (on a slide out panel on the back side) with a picture located within the start-up manual. Refurbished is definitely the way to go. Great company to deal with!
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