We purchased 20 of these for our staff. 1 was buzzing from a malfunctioning transformer. Tripplite replaced it free of charge after a short troubleshooting session with their Tech support(American Tech). We have had one outage and they all performed flawlessly. Looking to purchase more in the future.
WD Red drives are my go-to NAS drives, due to their reasonable costs and incredible reliability. I bought two of these for my QNAP RAID box, so I'll know I'll get my money's worth out of these drives! :)
Hardware seems reliable and quiet. Hardware and software technical support was excellent and essential for accurate setup and operation. Firmware could be enhanced to display communication status with external platform(s). Communication protocol between UPS and external platform could be enhanced to prevent immediate, non-graceful computer shutdown when USB cable is inadvertently disconnected. Instruction book could be enhanced to convey critical operational information, such as the necessity for firewall modication, more efficiently to entry-level users.
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