i love this phone. i gave up my iphone for this larger phone and am very happy with it. Only two problems....it is like a carrier specific phone and hard to find case etc sized to it. Its not a standard J7. That is a minor issue. What is a major issue is that the charging port does not always work. its hit or miss whether it will charge my phone when i plug it in. I have read this is a problem with some galaxy phones. I bought another battery (not easy to find) and a generic external wall charger and this has kept me charged but it is a hassle. Fortunately this phone carries a charge for about two days which makes it a bit easier but it also takes a while for the battery to charge. it does not seem to charge overnight. not sure what the issue is but not sure how long this phone will remain useful, even though i love it. beautiful display and arrived in like new/perfect condition.
While I am still setting up my new phone I am very pleased with the quality of this refurbished phone. It did include a cord and charger and the phone is in good condition. The only issue was the cover to charging port is worn, but I would expect that given the way it is made. I am very pleased. If you have hesitations, don't I would order from the supplier again.
The device arrived on time and was as pictured. However, there are issues buyers should be made aware of. The device is much ;larger than the largest handheld cellphone. The PROS include the larger keyboard associated with tablets making dialing and texting much easier. As a "phablet" device it allows the user to multitask much better eliminating the need to carry around an additional device. It also comes with two charging options- one with a single prong jack plug-in and the other with a USB option. The CONS include first and foremost, no owner's manual, just a very small pamphlet that described the features and some set-up information with no way to troubleshoot issues. Extremely low volume when using the phone, necessitating the use of the speaker or a bluetooth device. Also die to its size a bluetooth device is mandatory if the phone is used while driving, The charge time is similar to that of a tablet, so it is more extended than for a regular cell phone. It took three or four tries for it to read my SIMS card, but it finally captured. The picture quality is very good! Aside from the sound quality when making a call, overall I would give the device a good rating. The size takes some getting used to. I bought a small brass easel fir the phone to rest on when I am working at my desk, and I immediately fitted it with a screen protector. I would recommend it for people who want to use one device to handle everything a cellphone and a tablet would do.
I've only had it 2 months but it arrived in the time frame that they said it would with everything that they said was included. Even though its refurbished it looks like its new. Once I got AT&T to active it I have not had any problems with it. its fast, does everything that I expected it to do and I also like the fact that you can put a micro SD card in it.
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