All functionality is great other than audio quality from the computer. Music is extremely muffled and low quality. When I chatted with support they simply said "it's not designed for that", however my last USB headset (single ear Jabra) produced crystal clear music audio quality. A shame, really.
I'm not sure if it's the headphones or my phone signal, or the lack thereof. The audio cuts in and out almost like there is a short, but then again, it could be that my new Samsung J3 has absolutely no signal anywhere even though I live 1 mile from 2 different towers. When it does work, the audio of the headset is pretty good, not Beats quality, but pretty good considering the price.
I am now getting my third W745 and I hope it works properly. The first two units I had both had a problem with the audio volume and reception on the earpiece fading to zero after about 10 minutes of normal use.
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