The heel area is hard, but the slippers are not as stable as a pair with footbed that is hard all over. The front area is flexible enough to accomodate a wide foot with a high instep, they are warm and the wool is very soft. I wear a women's 7 1/2 (D or E width, which is very wide) and the 8 (38) is fine for me.
These slippers are even more comfortable than they appear. Shearling, the real double-faced sheepskin, will spoil you for anytthing else. They're warm quickly, and don't get too warm. When it's warm, they go neutral and don't overheat the foot. I'm told it's the all natural material, nothing added--just tan the smooth side and trim the wool side. I love the feel of the toe box, like my toes get to run around and be happy. The clever feature for fit is a hidden elastic strip 3/4" under the fluffy collar; it is soft and holds the slipper to a perfect fit. After 4 hours of sitting (I'm disabled) it's fine unless the foot swells, and very easy to shift up or down a bit even then--very little discomfort. I tend to drag my feet, and these slippers never give trouble! You do need to hold the heel tab or use a shoe horn to put them on, because the back is not 'improved' by stiffening; it's so soft I can't feel it most of the time. But, ugly little white tags must be cut away (leaving a visible bit, since you can't reach the seam) are a silly mistake. Oh, well, these slippers aren't exactly lovely, strictly at-homes, so it's acceptable to me.
If you need further help or information please visit our Online Help Center