The reason it got 4 stars is that the regular handles are not long enough to use as a shoulder bag - the picture makes it look like it is - I took those off and had to add silver "rings" to the sides to affix the long shoulder-length handle. I fixed it all by myself. Love it as a real shoulder bag now.
This can be used as a backpack or a shoulder bag. It is full of pockets and compartments, all with a zipper or snap, inside and outside the bag. Keeping up with your belongings couldn't be easier.
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