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Read All Reviews for J. Furmani Multicolored Crystal Clutch

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  • The color doesn't match the website photo
    Verified Purchase

    I liked the bag but received the wrong color, I ordered the color that shows on the website as Purple Iris, the box and the tag on the bag I received are marked purple, on the website there are three color choices, eggplant is kind of purple and gold, gold is all gold and purple iris which looks iridescent green, is the one I wanted. I tried going on an online chat to find out how I could make sure I would get the right color if I re-ordered the bag but the customer service rep. was no help, told me to return this bag they would send me a free shipping slip and order another and if it was wrong I could return that one also. I didn't want an exchange, was planning on just keeping this bag, but wanted to order a second one if I could get the color I wanted which shows it is in stock on the website. Doesn't make sense to keep ordering and returning an item to see if I happen to get the right one. :-(

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    showgirl1 February 11, 2014