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  • received item has broken seal
    Verified Purchase

    My first time order from OS.com . I received pack of two items. One is in tack, seem like a genuin product, and seal is in tacked. The second item is questionable ...tag inside "made in china"..when item is high end item and shoule be made in the UK. The tag is broken ...freaking me out, which mean I can't return the item. This is trouble for me, since the shipping dept. didn't check the item before shipping...otherwise, they would see and replace the tag so people like me can feel assure that it hasn't been tamper with...I have called in to voice this concern but have to wait several days for approval on returning this item. I just hate to feel that my honesty is being questioned...if only the shipping dept. do their job right. I learn not to buy high-end item from another site other than the designer itself.

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