Because the heel is elevated due to containing a spring, and the mid-sole inside the shoe being lower than the heel, when you put them on you feel a gap under your arch. With your foot inside the shoe you feel the heel is high and a gap under your arch where the mid-sole is lower than the heel. I have a high arch and this gap was so noticeable that I feared I would damage my arch if I didn't place a significant arch orthotic in the shoes. I purchased Spenco Orthotic Arch Insoles, which have a soft ply on the top adhered to a hard plastic bottom layer. You have to boil and shape this orthotic to the shape you want. It's easy to do, but none-the-less, you need this in these shoes. I shaped my Spenco orthotics to have a long, high arch, then installed them in these shoes. Now they fit perfectly and I do not feel the gap between the heel and mid-sole. I think even if you don't have a high arch you still need an arch support orthotic with these shoes, because of the "step-down" inside the shoe between the heel and mid-sole. You can definitely feel it. I also have wide feet and ordered my true size, in other words, I normally wear size 7 1/2 Wide, and I ordered these shoes in size 7 1/2 Wide. The orthotic inserts that I installed are NOT very thick, about the thickness of a sturdy Dr Scholl's foam insert. With the orthotic inserts and socks, the shoes still fit fine. The shoes are NOT too wide. With the orthotics installed and socks on - the toe box is a tad bit snug but NOT too snug, just about right. The rest of the shoe fits well also.
bought these for my very athletic and stylish 23 year old and she loved them. HAS CONTINUALLY SAID HOW COMFORTABLE THEY ARE!!! Hasnt worn any of her other sneakers since getting these.
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