Supervision in the Hospitality Industry: Leading Human Resources (Paperback)

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ITEM# 13846513
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ITEM#: 13846513

Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

Specs

ISBN 9781118152263
Genre TECHNOLOGY & ENGINEERING / Food Science
Format Paperback
Pages 160
Publisher Date 2012-01-03 00:00:00.0
Publisher John Wiley & Sons Inc
Copyright Year 2012
Height 10.75 in
Wdth 8.25 in
Thickness 0.5 in
Unit weight 0.9 lb
Language English
Subtitle Leading Human Resources
Edition Number 7
Edition Detail Study Guide
Audience College/higher education
Authors Walker, John R.
Country of Origin United States

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