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Qbq! the Question Behind the Question: Practicing Personal Accountability at Work and in Life. What to Really Ask... (Hardcover)

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ITEM# 3162320
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    ITEM#: 3162320

    John G. Miller is the founder of QBQ, Inc., a development company that has worked with hundreds of Fortune 500 and other companies and government and nongovernment organizations internationally. Miller is also the bestselling author of Flipping the Switch: Five Keys to Success at Work and in Life and Outstanding! 47 Ways to Make Your Organization Exceptional. He lives in Denver. Learn more at
    The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.

    John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.

    This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.

    QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.


    ISBN 9780399152337
    Genre BUSINESS & ECONOMICS / Development / Business Development
    Format Hardcover
    Pages 115
    Publisher Date 2004-09-01 00:00:00.0
    Publisher Tarcherperigree
    Copyright Year 2004
    Height 8.5 in
    Wdth 6.0 in
    Thickness 0.5 in
    Unit weight 0.65 lb
    Language English
    Subtitle Practicing Personal Accountability at Work and in Life. What to Really Ask Your Self to Eliminate Blame, Complaining, and Procrastination
    Audience General/trade
    Authors Miller, John G.

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    • Most Recent

    • no more self pity
      Verified Purchase

      It is mind changer. It helps us to avoid being a victim and take more control of situations we find ourselves in. Even uncontrollable situations. Life is not a prewriten script we must roll with it-everyone does.

      Read More
    • Ask the right questions
      Verified Purchase

      This is an excellent book that challenges each of us to examine every situation and decide what we can do. Use this book for students, trainees, managers, parents, everyone who can ask themselves the Question Behind the Question to make a difference in someone else's day.

      Read More
    • QBQ
      Verified Purchase

      The question behind the question. This book helps you to see how asking the appropriate questions of others ,and more importantly of ourselves, can make the difference in the outcome of any situation. Have you heard the "its not my job" or "why cant my boss give me better training"? This book will teach you to ask the questions that will help you along to a better life... "what can I do to help" or " how can I make myself more usefull to my company". very good book to read.

      Read More
    • The best on accountability

      QBQ! and the companion book, Flipping the Switch, are practical, fun - and full of great stories. Miller makes it clear how to live a better life with no blame, victim thinking, and procrastination. I would recommend QBQ! to anyone - and have! Buy it today, you won't be disappointed.

      Read More

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