Serta Ultimate 4-inch Visco Memory Foam Mattress Topper

by Serta
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ITEM# 10031883
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    Details

    ITEM#: 10031883

    Add some comfort and cushion to your sleeping experience with this 4-inch memory foam topper. This mattress topper keeps you cool at night and is made with viscoelastic memory. This item is temperature sensitive and incredibly soft, giving you the support and relaxation you need for a pleasant nights sleep.

    Features:
    • Topper measures 4 inches thick
    • Made of viscoelastic memory foam
    • 4-pound density
    • Keeps you cool during warm nights
    • Resistant to dust mites and naturally antimicrobial
    • Temperature sensitive for a custom feel
    • Simulates a flotation effect

    Dimensions:
    • Twin measures 37 inches wide x 72 inches long
    • Full measures 51 inches wide x 72 inches long
    • Queen measures 58 inches wide x 77 inches long
    • King measures 76 inches wide x 77 inches long
    • California King measures 70 inches wide x 80 inches long

    Memory Foam Tips:
    • Remove from packaging within 72 hours of receipt to maximize memory foam expansion.
    • This product arrives very tightly packed. Unwrap and allow 48 hours for this product to return to its original shape.
    • Being sealed in plastic packaging sometimes traps odors. After unwrapping, allow product to air for a few hours.
    • Due to machine-cutting manufacturing processes, there may be slight variances in the dimensions of this product.

    Due to the nature of Memory Foam the firmness level of every item is unique. Please be advised that even similar products may produce different firmness results.

    Once opened this product is non-returnable.


    Memory Foam Details:
    • Resistant to dust mites, naturally antimicrobial
    • Temperature-smart memory foam responds to body heat and movement, reshaping to distribute body weight and relieve pressure points to improve circulation
    • Never needs turning

    Memory Foam Tips:
    • Conveniently arrives tightly packed in portable box.
    • Remove from packaging within 72 hours to maximize expansion.
    • You can sleep on it the same night it is unwrapped, however allow 48 hours to fully return to its original shape.
    • Vacuum sealing sometimes traps odors. After unwrapping, air for a few hours to eliminate trapped odors.
    • Due to machine-cutting manufacturing processes, there may be slight variances in the dimensions of this product.

    Due to the nature of memory foam, the firmness level of similar products may produce different firmness results.

    Once opened this product is non-returnable.

    Foam Tips:
    • Arrives tightly packed in portable box for customer convenience.
    • Remove from packaging within 72 hours to maximize foam expansion.
    • You can sleep on it the same night it is unwrapped, however allow 48 hours to fully return to its original shape.
    • Vacuum sealing sometimes traps odors. After unwrapping, air product for a few hours to eliminate trapped odors.
    • Due to machine-cutting manufacturing processes, there may be slight variances in the dimensions of this product.

    Due to the nature of foam, the firmness level of similar products may produce different firmness results.

    Once opened this product is non-returnable.

    Specs

    Features
    Type Flat Topper, Mattress Topper
    Thickness 4 Inch
    Memory Foam Type Foam, Memory Foam
    Density 4 Pound
    Firmness Medium
    Care Instruction Spot Clean
    Product Features Antimicrobial, Hypoallergenic
    Dimensions See above
    Warranty None
    Model Number MP13026
    Country of Origin United States

    Customer Reviews


    5 Stars
    4950
    4 Stars
    1147
    3 Stars
    318
    2 Stars
    203
    1 Stars
    287
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    • Most Recent

    • Great Memory Foam Topper
      Verified Purchase

      This user earned $2.00 in rewards for writing this review.Learn More

      I love this memory foam topper. I’ve had it for awhile now and it actually makes each night’s sleep so much better. I had a mattress that was ok, but it seemed hard to me and I wanted something that was softer and more comfy. So I ordered this 4 inch memory foam. That was a great choice. Pros- It came well packaged and unfolded easily. We put it on our bed after 24 hours. It had little smell and that smell left in a day or so. Our bed is so much more comfortable. The price was right. Cons - It makes the bed a little warmer for sleeping. I simply added a quilted mattress pad and that fixed the problem. It makes the mattress thicker, of course, so you will need fitted sheets with extra deep pockets.

      Read More
      rogiew Jan 16, 2018
    • Pretty good
      Verified Purchase

      This user earned $2.00 in rewards for writing this review.Learn More

      Not bad, did the trick for 2 yrs and then wore out. It is warm, so if you're someone who likes to be cool at night, or live in a hot climate this may not be for you. If you're looking for added padding and don't mind a bit of extra warmth at night this will do. You will have to flip and rotate it, but that's easy enough.

      Read More
      jayeddy Jan 14, 2018
    • Very comfortable
      Verified Purchase

      This user earned $2.00 in rewards for writing this review.Learn More

      If I had written this review when I first got it I wouldn't have given it 5 stars. I had purchased this a while back when I had a memory foam mattress that we hated but didn't want to spend the money on a new mattress at the time. After a few months sleeping on it we thought we hated it as much as our mattress so we spent the money and got a new mattress. We ended up cutting this down and putting it on our rv bed which was also uncomfortable. Now when we go camping we get the best night sleep. Now we love this topper & sleep better then we do at home on our new mattress. Planning on buying this again to put on our new mattress.

      Read More
      Nicole S. Jan 14, 2018
    • Excellent Quality
      Verified Purchase

      4" is way better than 3" and this topper has excellent density--so comfortable!

      Read More
      Rich A. Jan 14, 2018
    • Way tooo Soft and unsupportive
      Verified Purchase

      This was a horrible purchase for me and my husband. The topper made our bed too high but I thought what the heck, I can get used to it. Tried it for a week and we had to take it off. 1. Made bed too high 2. Too soft, me and my husband sunk in and got stuck in the middle of it all the time 3. Made us soooo hot and sweaty 4. Hurt our backs when we woke up in morning 5. Length is short so we lost about 5 inches length

      Read More
      sherry l. Jan 12, 2018
    • Most Helpful

    • Turns any mattress into a dream of pleasure!

      I purchased this 4" memory foam mattress topper as a last effort to find something that would help me sleep better. I have been fighting a few horrible disease's called Fibromyalgia and Rheumatoid Arthristis and Chronic Fatigue for years and have never slept through the night. I'm only 44yrs old and too young to feel so old. The first time I put on my memory foam topper, I just layed there with no pain and instant relief. I didn't even get into my pajamas; because I fell asleep within minutes and to my amazement, slept all night long in the same postion. I woke up in complete shock and actually for the first time could walk to the bathroom without feeling stiff and bouncing off my furniture to just hold me up because of the pain. There's not a prescription from any of my doctor's that could have provided me with such relief. Now my condition is getting so much better because I am actually sleeping through all four stages of sleep that your body needs to repair your muscles, ligaments, tendons, not to mention your state of well being from having a great night sleep! I highly recommend this topper to everyone, especially people who suffer from insomnia caused by pain that awakens you when ever you move at night. With this topper, I find that I do not move. This is the best investment which was so cost effective, I could have ever purchased. There's not a sleeping pill in the world that can out do this topper! Thank You Overstock for saving my life. I was at a very low time in my life from suffering such chronic pain day and night. A good nights sleep keeps pain at bay during the day. WOW...what a dream come true. Sincerely, Carolyn

      Read More
      cjb0706 May 5, 2006
    • I swear by this!
      Verified Purchase

      I were a bit skeptical to buy this topper as I know like all of you out there, a good night sleep is priceless... was just thinking of getting rid of my mattress which is still in mid condition and got one of those Tempur Medic mattress instead...Last minutes, I have decided to try this one out first...... oh my Gosh, it was so very comfortable..& .how good was it???? I almost missed work this morning and it is just not so me to do that... My advice, spend monies to buy this first if you are thinking about replacing your mattress... it is really really Great for a fraction of what could cost you..and it is made by Serta...can't go wrong with that.. Please note of one thing, the instruction of how to open this topper was packed in the bottom of the box, so I tried to manually rolled the topper opened and Opps, it was a mistake...I did open it, but it took a lot of of me to do so.... Please do not attempt to do that, just open the topper from its wrapper and let it sit on the floor for at leasat 24hour to air out the smell, but also make it easier to roll it open later. One happy and repeat customer...

      Read More
      lochau Jan 7, 2008
    • good for its value
      Verified Purchase

      I wasnt going to review this product until I had it for a while. 1 year later, here's my review: PROS: - with memory foam pads, the thicker, the better. 4" is the thickkest ive seen available out there. - decently priced. you get what you pay for - never woke up with a bad back, also considering i sleep on my side and chest - i sleep longer CONS: - it is heat sensitive: if it's cold in the room, it's firmer, if it's hot, it's softer and it's no longer a "memory foam" but a regular foam. - with that said, the area/shape you sleep on is not really a "memory foam" because of warm body temperature - the more it is exposed to the air (especially the edges), the foam turns from white to yellow like the rest of the regular foams - it's about 2" short from regular mattress size. but i suppose that's to make room for the fitted sheet to cover the mattress and the extra 4" thick memory foam. - im about 120lbs, the firmness is perfect. but i dont know about those heavier than me, because like i said about the heat/temperature problem, you might find your self sinking down making it a bit uncomfortable in the summer.

      Read More
      sensitivesleeper Apr 9, 2007
    • The future is now..
      Verified Purchase

      Let me start by saying I am a real person. A co worker began talking about his $3K "T-Pedic" bed and really piqued my curiosity. I have a Latex bed and have been happy with it for some time. Well, I stumbled onto Overstocks' memory foam section and saw the 1400+ positive reviews on this 4" topper so I decided to see what all the gushing was about. Let me tell you what you can expect from this product. I ordered the topper on Sunday and it arrived on Friday. For only $3 shipping charge, that is really good. I am very happy with the Overstock shipping. I got a tracking number and could follow the package from manufacturer to my home. I read that some people had rips or stains on their toppers. Mine arrived just fine thru DHL. And I was pleasantly surprised that it had almost no smell. I mean there was a "new" plastic smell, but not anywhere to the point of getting nauseus. Maybe the 5 day trip let the product breath and air out before I got it. But I must admit, the first night my wife and I had to put 3 layers of sheets to not smell the pad when your laying on it. Also I noticed that the manufacturer was Advanced Urethane Technology (even tho it is sold with a serta label), so maybe the quality control issues have been addressed by Serta using this new company. So I drag the box to the master bedroom, and open the box and pull out the foam. It was rolled like a burrito . I centered it on the mattress and took off the plastic covering. As soon as it began to breath, it expanded, Fast. It took less than 10 minutes to fully expand. I did not Force it open. This is where I think most people put tears in their toppers. Moving the foam before there is air in the cell structure is a recipe for disaster. Once fully expanded, the Topper was not as heavy as I though it would be. It is a little tacky, so if you pull it with force, it "could" rip, but just don't pull it. I was easily able to just "lift and push" it into place. Oh and I'm happy to report that the King size really does fit our King bed. Maybe an inch off, but nothing to complain about esp. when i was reading some horror story reviews of 3 inch short toppers. Another thing I am happy to report, is that the topper isn't snow white, but pretty close. So it doesn't look unsightly. But you will be buying a cover for it anyway so what does it matter. So it's unpacked, centered, and expanded, now for a test. WOW. Now this is comfortable! I am happy to tell you that I am convinced that we are in a new era in sleep technology. I know it sounds corny, but I couldn't believe how nice it was. I would compare it to a feather bed but WITH support, or several layers of down comforters that don't squash when laying on it. The thing is, these pads are only going to get better than they are now. I made the bed and did the wife test. She loves it! I surprised her as she didn't know it was on our bed till I told her to lay down. And I know this is going to sound repetitive, but it's true, not 10 minutes after laying down, she was fast asleep! No lie! I was next to her and I just couldn't help but laugh because I had read reviews where the same thing happened to others. It's that comfortable! Ok, so now for some nitty gritty. You do have to adjust to it. It took me and my wife 1 night. It's mostly a mental adjustment more than anything. You just have to move different, and realize that you will be comfortable in one or 2 positions the whole night. My wife and I are back and side sleepers. But you almost get into a routine because your body gets numb or hurts every hour or so on a plain mattress, well no longer. The only time I roll over now, is for breathing reasons, namely if I snore too loud on my back, I'll move to my side, or my wife will move me. :) But once I'm there, I'm done. We are both sleeping more deeply and feel so good, we honestly can't believe it. I can say with honesty that all pressure is alleviated on this topper. No more pinched hips or bad circulation in the arms or shoulders. No more aches, stiffness, or soreness. We simply love this memory foam. Now I do have some advice for those out there who need a more robust topper. This 4" topper is great even at 4lbs. density. But If I didn't have to share my bed , the 5 lbs. density would be my next purchase. These are the only 2 densities, you should ever spend your money on. less than 4lbs wont support body weight very well, and your frankly, just skimping on topper comfort and durability. And stay with either a 3" or 4" thickness. This extra inch helps but is not needed if you have a higher density. I had my wife laying on her back and side and did some measurements and found that even on her side she only used 2" inches of foam and even less at her shoulders (these 2 points are the heaviest). We then measured me (6 ft, 180lbs) and I only used a half inch more at both points. Plenty of margin left in the foam to compress. We then checked for spin alignment, and it was normal. The foam curved exactly to our bodies contours. I had to see this to believe it, but now I have and it's true. So we haven't had the hammock feel with our topper. But maybe it is because of our weight and mattress condition. If your petite, this 4" 4lbs. topper will be a perfect fit as my wife will attest. However, if your heavier, go for the 5lbs. density and if that is too firm, then 4lbs is your answer, or vice-versa. Once your have adapted to how to move on this memory foam, you will love it. The real key is to just use your legs. If your on your back, just bring one knee up and push your foot down, viola! Your rolled over with no fuss or extra muscle needed. In the end, you should not think this topper will make a trash mattress good. It will still conform to the uneven, lumpy surface of your bottom mattress. But if you have a decent one but it's too hard, it will do miracles. For the price, you can't go wrong. Just be sure you don't want a denser topper first and you'll love it. Having this 4" memory foam topper has opened my eyes that $3K for memory foam bed is just a massive markup. You can have the same comfort with a decent mattress or platform bed and 1 of these dense (4or 5 lbs.) toppers for a fraction of the cost. A little reading and shopping will save you thousand$, don't you owe yourself a good nights sleep? This foam is fantastic!

      Read More
      javierm Nov 18, 2007
    • Annie20
      Verified Purchase

      It's more comfortable than I expected and I had a very good night's sleep, FINALLY. Good merchandise at a good price makes me a repeat customer.

      Read More
      annie20 Jul 16, 2007

    Questions & Answers

    • Q:

      "Will this topper hold heat? With my hot flashes I need to be able to move to a cool place in the bed."

      • A:

        My mother and I both have this topper. We're both well past menopause, but neither of us have had any problems with being hot.

      • A:

        I have not found that it gets overly hot. I do use a waterproof mattress cover, so that may make a difference.

      Read more Read less
    • Q:

      "If I am not happy with a mattress topper that I purchase from overstock.com What is your return policy?"

      • A:

        Once opened this product is non-returnable.

    • Q:

      "I have purchased a Queen size in the past! Why are you not carrying this size, any more? Is it out of Stock, or you are not planning to carry this size, any more?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "What is the shipping weight, including packaging, for the Queen size?"

      • A:

        The shipping weight is approximately 46 lbs.

    • Q:

      "Does everyone on here know that memory foam causes illness including the ones people are stating that they are being relieved of? http://www.hybridcoatingtech.com/Is-Polyurethane-Foam-Safe.html"

      Have an Answer? Be the first to answer this question!
    • Q:

      "Looking for something to lay on top of lumpy sofa bed. Will this "hide" the feeling of support bars in my guests backs? How small can I make it to store when not in use?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "is this more of a firm mattress topper or a soft sink in one?"

      • A:

        I have purchased 3 of these over different periods of time and two were nice and firm but the last one was too soft. I insisted with Overstock that it wasn't the same order but they insisted it was. The third time was remarkably different and we ended up donating it and getting our money back. If you end up with what we got the other two times you will have a firm but super comfortable sleep.

      • A:

        This is a bit on the firmer side, but it is memory foam so you do sink into it

      • A:

        Over the years, I have purchased four of these toppers. Two were quite firm, one firm, and one too soft for my taste. As I understand it, there is considerable variability that comes from the fabrication process. I buy these every few years because I do not like soft foam. As the topper ages, it tends to soften. I usually replace mine about every two or three years.

      • A:

        This is my 3rd topper, supposedly same as the 1st two, but this one was much firmer! I loved the feeling of sinking into a cloud, that I got with the 1st two. My husband likes this one better because he likes a fiem mattress. It isn't awful, but eventually it will go into the guest bedroom and I'll try again to get a 'softer' one!!

      • A:

        I have also had three of these toppers and it is a little softer that the other two. However, I actually like it better. I bought one a year or so ago and it was a 3 weight instead of 4 and it was way to soft, so I put it on my daughter's bed and she loved it. I ordered the one I have now and everyone is happy. I can't sleep on a bed without one now. BUT, to return one......I would love to see someone try to get it back in that box. My old one I donated to the SPCA. The animals were very happy to get it. It makes several beds for them.

      • A:

        It is definitely a sink in feeling. Not firm. I have ordered 3 of them. I love it! If you don't like to sink in - this is not for you. It is super soft for joints and sleeping on your side.

      • A:

        This item I revived is very soft. Getting into and moving in the bed is like trying to move through the foam pits at the jumping and trampoline facilities. I've hade it for a few months and am tempted to trying something else. My back still hurts in the morning sometime.

      • A:

        It is a rather soft, sink in mattress topper. My mattress is very firm, so this adds a bit of soft comfort. I did a lot of research before I selected this one, and I'm happy with it. Definitely, you want to purchase something that is 4 inches thick. Hope this helps. Willie

      • A:

        This is a soft, sink in topper.

      • A:

        This is pretty soft and cushy.

      Read more Read less
    • Q:

      "What is the mmHg?"

      • A:

        I have no idea. Ask the manufacturer. I just know it works well for me!

    • Q:

      "Im 125 pounds and have a memory foam bed but it's stiff to me bc I don't really dig into it, will this help give me that sink in, soft, plush feel? Also is it good for stomach sleepers?"

      • A:

        I'm also 125 lbs. and had the same problem (stomach sleeper as well) this fixed everything for me. Extremely plush, feels like you are sleeping on a cloud. Highly recommend.

      • A:

        I found this to be too thick, I think that it would be very hard to lay on your stomach. I would buy one not as thick.

      • A:

        I am 190 lbs and this topper is awesome! It is very comfortable. If you are seeking something to assist in back pain relief, it did not help me but it is very plush and I definitely recommend it for comfort. You will lOVE it!

      • A:

        I would go with a plush topped mattress, memory foam is not for everyone. I am a side sleeper, it is great for me, but every time I try to sleep on my stomach it hurts my back. ~ Josh

      • A:

        You don't really "dig into it". You sleep on top of it. Unlike a down pillow you don't sink into it, it adds support. I have a back injury and we are working on our second one now. We spent a fortune on an expensive set of mattresses to no avail. This topper helps tremendously.

      • A:

        Yes! i am 225 pounds and the memory foam made all the difference in the world on my travel trailer bed. Before it was hard and very uncorfortable but i sleep like a baby on it now.

      • A:

        I love this mattress topper! It feels extremely plush to me. I bought it because I injured my back at work and my old mattress wasn't cushioned enough. Very happy with this purchase!

      Read more Read less
    • Q:

      "what is the weight of the box with California King topper? In lb. ok kg.?"

      • A:

        The Cal King is 58 pounds.

    • Q:

      "What if i try it and it doesnt suit my needs, or causes back pain. Can i return it? its pretty expensive, to risk without trying it out first."

      • A:

        I love mine, it is comfortable. I wouldn't think it would cause back pain. I'm sure you can return it, if you don't like it.

      • A:

        I bought it to use at my daughters house and found it very comfortable.

      • A:

        If you open it upon receipt, you cannot return it. Please refer to the end of the entire description provided by Overstock.com. I did a lot of research, and I found this was the one I wanted to purchase. I do enjoy sleeping on it; I placed it beneath my mattress cover. I don't know what your situation is, so I would check with your physician to see what his/'her opinion is.

      • A:

        This matress is wonderful. As someone who owns three queen size full thickness one piece memory foam matresses (no toppers) on all my beds including dog kennels I am qualified to say this memory foam is very useful. My mothers bed is too firm. I put this on my half of her king bed and I can actually walk the next day. I'm over 250lb and it's awesome. The only caution is rolling it and stuffing into anything is not going to be easy. It's better to leave intact on a bed or store upright behind something if not intended for everyday use. Too dense and bulky and heavy for traveling easily.

      • A:

        I can't speak for the manufacturer, but just beware these come wrapped EXTREMELY tight in plastic, and there will be absolutely no way that you will be able to put it back in its original packaging. So you should expect an added expense for return shipping. That said, we put ours in our guest room on what was a very stiff mattress and have received nothing but complements and "where did you get that bed, it was the most comfortable, etc."

      Read more Read less
    • Q:

      "What is the firmness "

      • A:

        Mine is not firm at all. I sink into one spot and have trouble moving around. I ended up having to buy a topper to put on top of the topper as I found it way too uncomfortable.

      • A:

        It's not a firm mattress topper as its all plushy foam; however I find it very comfortable. I don't toss and turn but feel weightless on it. I had one of these toppers years ago. I much prefer this one to others on the market.

      • A:

        I also suggest you not buy this topper. After a day or two a "wallow" forms and you can't move around, and end up sleeping in a hole.

      • A:

        This topper is not firm. It was designed to be used with a platform bed and works best with that. In a regular bed, you will tend to "sink" in. However, that being said, I have bought 6 or 7 of these for every bed in my home, as gifts for my family. I had a car accident 20 years ago, injuring my back, neck, shoulders and knees and now that I am retirement age with osteoarthritis, I cannot sleep without the Serta Visco 4 inch topper. It allows me to sleep pain free for hipsm back and neck. It has allowed me to stop taking medication for pain in order to sleep. This product is great for anyone older who has arthritis and needs a cushioned mattress. You will sink in a bed with a bedspring and frame but feel better on a platform. I have this topper on both and it is a must for me.

      • A:

        With a list of infirmities, I could not sleep without the topper . I already had a soft mattress and realize I should have bought a 2" topper instead of a 4" but it is fabulous for reducing my medicinal intake. Life would be miserable without the topper. I highly recommend it. Just check the depth you need.

      • A:

        Good, not to firm but not to soft I think! I love mine.

      • A:

        Wasn't for me. Too soft. This let's you sink in. I don't care for the sinking in feeling.

      • A:

        My husband is an athlete and had issues with his shoulder going to sleep at night. After we bought this, no issues and we have had it for 5 years. We just bought another one for the guest room. It is soft but supportive.

      Read more Read less
    • Q:

      "can i cut a memory foam mattress"

      • A:

        I have. It stays in tack but it's not obviously a smooth edge. I've done it on several (once I'm done with it on my own bed I've cut it for my son's bed or our guest room).

      • A:

        Yes - I ordered a full size but wanted to use it on a twin. I used a bread knife to cut it. I put the topper on my kitchen table and marked it with a sharpie. with the edge hanging over I sawed through it. I took my time and got a pretty clean cut. good luck!

      • A:

        I have cut them too!! As a matter of fact I have ordered the KING and cut it in half for college XL mattress toppers - way less expensive then ordering 2 XL twins! You can use a serrated knife or even quicker my husband used a saw

      • A:

        Yes I have cut a memory foam mattress. Mine was 3in. thick.

      • A:

        I agree with the previous answer. You can definitely cut through it as it is very dense foam rubber. I think an electric bread knife or sawsall would work well.

      • A:

        I must imagine you can ... however I've never tried it ... we discarded the mattress topper because it wasn't all that comfortable for us.

      • A:

        Hi, I have done it - to cut down for a smaller bed - but - it is really hard to do and I finally had to use a very large and very sharp knife to do it. It took a while and a lot of patience but I did it. The edge came out rather ragged so I snipped at it until it was passable.... The foam was the same and there was no "slump" at the cut edge - so I would say you can do it. Not pretty - but effective.

      • A:

        I have not had to cut this one but have cut similar items with a bread knife in the past.

      • A:

        I have, i used an electric filet knife and it worked really good!

      • A:

        Sure, best way is with an electric knife. Measure then cut.

      • A:

        I cut a king to fit a queen, and used an electric knife! If you don't have an electric knife, a bread knife will also work!

      Read more Read less
    • Q:

      "Hi! What is the weight and box dimensions of the full when shipping? I need to travel international with it packaged and am trying to see if I can check it in. Thanks!"

      • A:

        This could be a weighty item! You may want to see if there is a distributor in the country you are going to save shipping costs. The foam mattress shipping box maybe a secondary problem. I have bought 3 memory foam mattresses. All the shipping boxes were destroyed. The interior plastic cover saved the mattress.

    • Q:

      "Does this topper contain flame retardants? Often the flame retardants are mixed in with the foam solution."

      • A:

        Regrettably, I don't know the answer to that question. We have since purchased another one, as this one didn't wear well & we discarded it.

      • A:

        Sorry, I don't know the answer. The only thing I can venture is if this thing caught on fire, the flames would not kill you, the combusting chemicals would. Since I don't smoke, use candles in the bedroom and have central heating it was not a consideration when I purchased the topper. I am not very heavy and find that this is a fabulous mattress if you have pressure on hips and shoulders.

      • A:

        I have no idea............. Sorry

      • A:

        All of our mattresses pass California TB 117 for fire safety. There are no added chemical fire retardants.

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    • Q:

      "Is it CertiPUR-US approved?"

      • A:

        I have no idea since I never heard of a product having to be "CertiPUR-US approved" ..

    • Q:

      "Does this come with a cover for the foam?"

      • A:

        No it doesn't.

      • A:

        It does not, but we purchased this and it works perfectly. ITEM#: 1016039

      • A:

        No, just the foam

      • A:

        No, it doesn't come with a cover....

      • A:

        no...but any fitted sheet can act as a cover then put your regular sheet set on top....

      • A:

        No. However, the topper has remained fully intact over the past year. Normally we cover it with a mattress pad and a fitted sheet.

      • A:

        No, we had to purchase a cover separately. We also didn't find this topper comfortable ... and we ultimately purchased another topper, that has proven more to our liking. Jcadkins

      • A:

        No - It is just the foam. I purchased a mattress cover for it and it's just fine.

      • A:

        No it does not, but it is VERY comfortable, and stays that way!

      • A:

        No, this particular item does not. However, I put it over my mattress, but it is under the mattress cover, so it is protected. I really like it, and I would totally recommend it.

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    • Q:

      "Is this topper reversible ( it be used either side up.)? Thanks Ethel"

      • A:

        Yes There is no top or bottom

      • A:

        No front to back or top to bottom. It will help any mattress.

      • A:

        yes, but get some help to flip it..................

      • A:

        Yes this is reversible. Either side up. I put a cover on mine to keep it clean. Love love love this topper!!

      • A:

        Yes it is reversible.

      • A:

        Yes definitely love mine I bought 3

      • A:

        Yes it can go either side. The queen size seems more firm than king.

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    • Q:

      "I just recently bought this topper, it is very firm, to a point that if you just roll over on it, it feels hard and then I sink in. Is there something wrong with my topper? Or will this "hardness" wear out?"

      • A:

        My topper is very cozy all over and the density does not change when I roll over, which I do al lot.

      • A:

        That's the way it's supposed to work. When you "sink in" that's what memory foam does - it conforms to your body. If it wasn't "hard" it would be no good - just soft. I love the way it works!

      • A:

        We have had our topper for about a year and it has been consistently soft and cushy. It was too soft for my wife; and, after a year she took it off our bed.

      • A:

        Yes it should be firm when you first get it...especially if it is cold in the room. The "hardness" is very much affected by coldness and heat. It will soften up with use yes; mine always do. Be glad it's firm! If you get one soft right away, it often becomes TOO soft too soon. =) I've gotten bad toppers that had no memory left and they were soft. Hard is a good sign, IMHO, that you got a good topper of proper density.

      • A:

        This has not been my experience with this topper, which I bought twice in queen and king. Both have been cushy and very comfortable, not hard at all. I suffered for a year on hard topper that I bought elsewhere for less money but couldn't stand any longer and relented and spent the money for this topper. No regrets. Your topper may be defective.

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    • Q:

      "Why would memory foam get hard or solid after a few years ?"

      • A:

        I've never had a topper get hard. What I have had happen is in places it can tear & split. Especially, it seems on the side I sleep on, about shoulder/elbow height. Apparently when I turn over, my elbow pokes into the foam, & over time it tears. When it get too bad, we replace the topper. If you don't have the tearing issue, they would last indefinitely.

      • A:

        it hasnt gotten solid, no problems with this topper at all, love it

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