As per my friend her achy neck pain is gone the first night she slept from it which she gets from her old pillows. It's soft but slightly firmness to it. It follows the contour of her neck she said. She doesn't sneeze from it unlike her those down pillows. Material is good especially the fabric, looks like the one they use in hilton hotels.
I purchased this pillow because I have neck pain from sleeping. I was a little disappointed because I was hoping it would be fuller. It is rather flat which doesn't serve me well.
My sister gave me one of these 3 years ago, it was perfect for my neck but wore out with time.... she had no clue where she ordered it from so after buying 4 others I thought were this pillow I found it..... this is great pillow for a neck that gets cranky in the night
If you need further help or information please visit our Online Help Center