defective product and bad Bed Bath & Beyond return policy
When I received the Nautica sheets, they looked okay. As is always the case when we get new sheets, we wash them before we put them on the bed. We are not too trusting about germs that might be on the sheets when we receive them. We washed these sheets according to the instructions. That's when the defect appear. The flat sheet was wrinkled on the sides and top with the wide hem. It looked as if the MANY pleats were ironed in. The flat sheet will not lay flat, and it would be particularly bothersome to have the uncomfortable folds right at the top near your face. The pillow cases also had had some pleating, but not to the same extent as on the flat sheet. We did not USE the sheets. I'm not only concerned about the quality of the sheets, but also with Bed Bath & Beyond's return policy. Sheets were not listed on the non-returnable items list. We did not use the sheets, though the human agent said we did because we washed them. We didn't discover the defect until we washed the sheets. There was no way to discover the defect until the sheets are washed. So, basically, we were in a Catch 22 situation and Bed Bath & Beyond is not very understanding or customer-oriented in its return policy. In summary, Bed Bath & Beyond has a LOUSY return policy. I suggest that you do not order from them.
