we have an elongated toilet bowl and this product just wouldn't stay put on the seat. if my daughter twisted or moved a little, it would slide to one side and nearly make her fall in the toilet bowl. i called the company and they didn't offer any solutions. luckily, dad is handy and he rigged up a strap that goes from the ladder all the way around the back of the toilet bowl to the other side of the ladder. this holds the product very snugly to the toilet and now i can feel safe that it's not going to slip and have my daughter fall off. this product should COME with a strap, for any toilet shape.
If you need further help or information please visit our Online Help Center