CLUB O REWARDS PROGRAM TERMS AND CONDITIONS
If you were issued a Club O Rewards MasterCard and you were not already enrolled in the Program as a Club O Rewards member (a “Member” or “Membership”, as applicable), you enrolled yourself in the Program with a Club O Rewards Membership at the time you applied for the Club O Rewards MasterCard. The fee normally charged for a Club O Rewards Membership will be waived for the first year and on each successive yearly anniversary date of when you obtained your Club O Rewards Membership, provided your Club O Rewards MasterCard remains open. Your Club O Rewards Membership will automatically renew for successive one year terms on the yearly anniversary date of when you obtained your Club O Rewards Membership.
If you are already a Member of the Program when you are issued your Club O Rewards MasterCard, no Club O Rewards Membership fee will be charged starting on the yearly anniversary date of when you obtained your Club O Rewards Membership, provided that your Club O Rewards MasterCard is open on the yearly anniversary date of when you obtained your Club O Rewards Membership. Your Club O Rewards Membership will automatically renew for successive one year terms on the yearly anniversary date of when you obtained your Club O Rewards Membership, so long as your Club O Rewards MasterCard remains open.
All benefits offered under the Program are at our sole discretion. We reserve the right to limit, modify, alter, waive, or cancel the Program at any time, prospectively or retroactively, with or without notice, even though such changes may affect your Club O Rewards already earned.
Overstock offers one type of Membership: Club O Rewards. The benefits of the Club O Rewards membership are described below.
Club O Rewards
You accrue Club O Rewards under the Program for all purchases made through Overstock, except: international orders, donations and Memberships. In addition, transactions generated within the Cars, Insurance or any Tab other than the Shopping Tab are excluded. For Club O Rewards Memberships only, Club O Rewards may also be accrued under the Credit Card Reward Program. Please refer to the Credit Card Terms provided with your Club O Rewards MasterCard for details, terms, conditions and limitations relating to the Credit Card Reward Program.
CLUB O REWARDS
Club O Rewards accrued under the Program are credits earned on every eligible purchase and are deposited into your Rewards Bank after the item you purchased has shipped. Club O Rewards accrued under the Credit Card Reward Program will be transferred and deposited into your Rewards Bank on a monthly basis. Club O Rewards may be used to make eligible purchases through Overstock. You may check your available Club O Rewards balance at any time by navigating to your My Account page, clicking the Club O link in the left hand navigation pane, then viewing Rewards Summary. Please note that Club O Rewards accrued under the Credit Card Reward Program will not be visible or redeemable until they are transferred and deposited into your Rewards Bank on a monthly basis.
If you return an item, the Club O Rewards earned pursuant to the Program for that purchase will be deducted from your Rewards Bank. If you lack sufficient Club O Rewards in your Rewards Bank, the Club O Rewards earned on previous purchases will be deducted from your refund on a dollar-for-dollar basis.
ALL CLUB O REWARDS (WHETHER EARNED UNDER THE PROGRAM OR THE CREDIT CARD REWARD PROGRAM) ARE ONLY ACCESSIBLE AND REDEEMABLE WITH AN ACTIVE MEMBERSHIP.
Club O Reward Types
Earned Rewards: This is a lifetime total of all earned Club O Rewards.
Pending Rewards: These rewards will be redeemable once the order ship confirms. Please allow at least five minutes for your rewards total to update after placing an order. Pending rewards balance may not be accurate if Club O was purchased within the last 2 business days.
Expiring/Promotional Rewards: These rewards are part of your available balance. They will be used first when you apply rewards at checkout.
Redeemed Rewards: These are Club O Rewards that have been spent/redeemed on an Overstock purchase.
EXPIRATION OF CLUB O REWARDS
Club O Rewards
CLUB O REWARDS EARNED UNDER A CLUB O REWARDS MEMBERSHIP EXPIRE 90 DAYS AFTER THE EXPIRATION OF YOUR CLUB O REWARDS MEMBERSHIP. IF YOUR CLUB O REWARDS MEMBERSHIP EXPIRES AND IS NOT RENEWED WITHIN 90 DAYS, ALL CLUB O REWARDS PREVIOUSLY EARNED WILL EXPIRE AND BECOME PERMANENTLY NON-REDEEMABLE.
Non-Club O Rewards (My Rewards)
ANY REWARDS EARNED OUTSIDE OF CLUB O WILL EXPIRE PER THE TERMS OF THE PROMOTION UNDER WHICH THEY WERE EARNED, OR IF YOU UNSUBSCRIBE FROM OVERSTOCK PROMOTIONAL EMAILS. FOR ADDITIONAL INFORMATION SEE THE NON-CLUB O MY REWARDS TERMS AND CONDITIONS AVAILABLE HERE.
Club O Rewards for Reviews
CLUB O REWARDS WILL BE ISSUED TO ANY CLUB O MEMBER WHO WRITES A QUALIFIED REVIEW ON AN ELIGIBLE PRODUCT. CLUB O REWARDS WILL BE ISSUED 3-5 BUSINESS DAYS AFTER THE REVIEW HAS BEEN APPROVED.
CLUB O REWARDS ISSUED FOR WRITING A QUALIFIED REVIEW WILL EXPIRE 90 DAYS AFTER ISSUE DATE. WE RESERVE THE RIGHT TO LIMIT, MODIFY, ALTER, WAIVE, OR CANCEL THE PROGRAM AT ANY TIME, PROSPECTIVELY OR RETROACTIVELY, WITH OR WITHOUT NOTICE, EVEN THOUGH SUCH CHANGES MAY AFFECT YOUR CLUB O REWARDS ALREADY EARNED.
REVIEWS MUST BE COMPLETED WITHIN 30 DAYS OF THE REWARDS OFFER OR THE REWARDS OFFER WILL EXPIRE.
THE CLUB O REWARDS FOR REVIEWS PROGRAM IS UNAVAILABLE TO CALIFORNIA RESIDENTS AND USERS OUTSIDE THE UNITED STATES OF AMERICA.
PROMOTIONAL CLUB O REWARDS
All promotional expiring Club O Rewards will be issued within an hour after checking out with Club O Rewards. Any promotional Club O Rewards will expire as per the terms of the given promotion.
Each Club O Member Account is eligible to participate in one promotional rewards offer every 365 days.
TRANSFER AND CASH VALUE
Club O Rewards are not transferrable, have no cash value, and are not redeemable for cash.
This is not a credit card of any sort.
The Club O Rewards Membership fee is $19.95. We may change the Club O Rewards Membership fee or run special promotions at any time, but changes will apply only to new or renewed memberships. The Club O Rewards Membership fee is non-refundable, except as set forth herein. We reserve the right to discount or waive the Club O Rewards Membership fee in conjunction with promotions we offer from time to time.
Club O Rewards
The initial term of your Club O Rewards Membership will commence on the date it is purchased and continue for 1 year, unless terminated. If you have a Club O Rewards MasterCard which is open and in good standing on the yearly anniversary of when you obtained your Club O Rewards Membership, your Club O Rewards Membership will automatically renew for successive 1 year terms, unless terminated. YOUR CLUB O REWARDS MEMBERSHIP WILL AUTOMATICALLY RENEW ON THE ANNUAL ANNIVERSARY OF THE DATE YOU SIGNED UP FOR YOUR CLUB O REWARDS MEMBERSHIP OR ON THE MEMBERSHIP EXPIRE DATE. TO OPT OUT OF THIS AUTOMATIC RENEW FEATURE, GO TO YOUR “MY ACCOUNT” PAGE AND CLICK THE “CLUB O” LINK ON THE LEFT, FROM THE DROP DOWN SELECT “REWARDS SUMMARY” ON THE RIGHT SIDE OF THE PAGE, AND SLIDE AUTO RENEW OPTION TO “OFF”. UNLESS YOU NOTIFY US BEFORE RENEWAL THAT YOU WANT TO CANCEL OR DO NOT WANT YOUR CLUB O REWARDS MEMBERSHIP TO AUTOMATICALLY RENEW, YOU UNDERSTAND AND AGREE THAT YOUR CLUB O REWARDS MEMBERSHIP WILL AUTOMATICALLY RENEW AND YOU AUTHORIZE US TO COLLECT THE THEN-APPLICABLE ANNUAL CLUB O REWARDS MEMBERSHIP FEE USING ANY CREDIT CARD WE HAVE ON RECORD FOR YOU.
Unless waived as set forth herein, the Club O Rewards Membership fee will be billed to the method of payment that is active in your Overstock account.
You have the right to cancel your Membership at any time. No refunds will be given (unless we change the Program; see Changes to Club O below). You can cancel your Membership by (i) calling us at 1-800-THE BIG O (1-800-843-2446) (Members located outside of the U.S. should call 801-947-3100); or (ii) contacting us via e-mail at ClubO@Overstock.com.
DISCLAIMERS; LIMITATION OF LIABILITY
THE PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. OVERSTOCK, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES (“PROVIDERS”) DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT IN ANY WAY RELATED TO THE PROGRAM. PROVIDERS MAKE NO WARRANTY THAT THE (i) PROGRAM WILL MEET YOUR REQUIREMENTS, OR (ii) PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN NO EVENT WILL PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED THE PROGRAM, INCLUDING BUT NOT LIMITED TO YOUR USE OR INABILITY TO USE THE PROGRAM OR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR MEMBERSHIP DATA. NOTWITHSTANDING ANYTHING TO THE CONTRARY, PROVIDERS’ TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WILL NOT EXCEED THE LAST ANNUAL MEMBERSHIP FEE YOU PAID. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF MAY NOT APPLY TO YOU.
These Terms, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of Utah, without regard to conflict of law principles.
Any controversy or claim arising out of or relating to these Terms (including any breach thereof) or the Program shall be settled by confidential arbitration in Salt Lake City, Utah and administered by the American Arbitration Association under its Commercial Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party. The foregoing shall not preclude Overstock from seeking any injunctive relief in State or Federal courts.
CHANGES TO CLUB O REWARDS
We may make changes to any or all benefits available to you under the Program at any time, with or without notice. In the event of any change to the Program, we will, in our sole discretion, either maintain your Membership with your existing benefits until expiration of your current term or refund you a pro-rata portion of your paid Membership fee for the remaining full months of your current Membership term. Please note that if your Membership is cancelled, your Credit Card Reward Program may be cancelled at the same time. If your enrollment in the Credit Card Reward Program is cancelled for any reason, you may be required to re-enroll and pay any applicable Membership fee in order to remain in the Program.
*For Club O Rewards earned through the Program, Club O Rewards will be calculated on the net purchase amount (after application of discounts and coupons and excluding tax and shipping) of every eligible purchase. For Club O Rewards earned through the Credit Card Reward Program, Club O Rewards will be calculated on the gross purchase amount (amount actually charged to your Club O Rewards MasterCard).
Club O Free Trial
Overstock sometimes offers customers free trial or other promotional memberships. Such memberships are subject to these Terms and Conditions except as otherwise stated in the promotional offers. Trial memberships will be converted automatically to paid memberships at the end of the trial period and members will be charged the full membership price at that time. Trial memberships may be cancelled before the end of the trial period by calling Customer Service or by setting the auto-renew switch to the “off” position.
Hotels by Overstock
For terms please visit: https://www.overstock-hotels.com/terms
Last Updated October 1, 2018
Club O Terms 5.9