With its slim silhouette and multiple compartments, this brown jewelry armoire is a stylish way to protect and store all of your jewels. Its vertical design saves space and will fit in any corner of your bedroom, and you will love its coffee finish....more
There is suppose to be a charging station with this armoire for your cell phone. I specifically called and spoke to someone whom double checked their product specs. It was confirmed that it came with it, so I was very excited to receive this nice addition for my jewelry and of course a place to charge my phone! Of course upon receiving the armoire, it didn't come with one. I chatted online to ask what happened, they turned it over to the higher power, whom then emailed me NOT CALLED, and said the product changed its design over a year ago.
If you read the customer reviews, other people also talk about the charging station. Why keep all of this information on a current selling product if its over a year old and clearly outdated? They were eager to offer me a return label and could care less about my unsatisfactory opinion about the situation. I would give customer service a thumbs down for simply giving out wrong product information, the way I felt dismissed as a customer and clearly unimportant. I was not offered another armoire with a charging station, or even a discount for their error. Without the feature I thought I was getting, this piece is a bit pricey. There were others available for the same price with the charging station. Better customer service would have been to apologize for my inconvenience, their error and to offer me two or three other armoires with this feature for exchange. This did not happen.
I decided to keep the item due to the hassle of trying to get it back into the box and sending it off to the post office. However, this will conclude by business with Overstock because I felt the situation was not resolved in a professional manner. There should have been some type of compensation for this item, or I should have been offered a different item that came with what I paid for.
As far as the jewelry armoire, it is a nice color similar to the picture, but not enough ring storage. There was no assembly required except for four screws that attaches the top piece and the holes aligned well. The drawers have stops, so some storage is lost because you can't see past a certain point. You kind of have to feel your way back to the drawer....
I thought I did my homework by double checking what I was buying.....guess that wasn't good enough.
The only draw back that bothers me is that when the drawer is open the back section does not extend out enough for a full access to the back of the drawer4. This is partly because of the round front design that adds an eloquent look to the item. The good thing is that there is a stop design so that you do not pull drawer completely out when opening. This is my first jewlery armoir. My stuff is nicely organized but it does not hold as much as it looks like it would.
How did the color on site compare with the actual product? great
Please tell us about the quality of the product. This is solid wood cabinet. The real item looks better than picture. Drawers lined with black felt.
How accurate was the on site description of the product? not enough detail
Good color, size. Looks good in my bedroom. Only two problems, I wish it was easier to get to the back of the drawers. I use the back drawers for jewelry that I do not wear often. I also wish that the drawers would come all the way out. Very easy assembly, maybe 5 min.
My wife loves this but it was damaged when we got it one of the draws where broke and the mirror had to be re glued I fix them both but for the money you think I would have been made better but it came from China so I guess that's just expecting to much.
I bought this to replace my current jewelry armoire that it quite old and had started to come apart. I searched the OS site for several weeks before narrowing my choice to 3 different armoires. I read all of the reviews and compared the measurements to my existing armoire and decided on this one due to the larger size and nice design. Well, although it's larger than my current one in overall dimensions and has more drawers, it has less capacity. Of serious limitation is the fact that the drawers only extend about 60%. So, for the drawers that have compartments, you cannot access the rear compartments, therefore, you totally lose that storage space. Then, it arrived with an strong offensive musty odor. I need to remove all of the jewelry and spray it lightly with a freshener to see if I can get rid of the odor. If not, I cannot put it in my or any other bedroom as the strong odor would not allow anyone to sleep. I think most people expect to be able to have their jewelry armoires in their bedrooms though. This one is currently in the hallway. I destroyed the box it came in once I had assembled it. So, it would be too difficult to return. Of one good note, it only took 10 mins. to put together. I plan to use furniture leg cups though as my carpet is white and I'm afraid the varnish may stain the carpet. If you are not looking for a particularly large armoire, this may be fine for you - you'd just have to find a way to get rid of the odor.
How did the color on site compare with the actual product? Accurate.
Please tell us about the quality of the product. Ok.
How accurate was the on site description of the product? Wish there ad been more details.
Hi bdjlwf, we tried verifying this information with our support team. Unfortunately we are unable to confirm an anti-tarnish lining. We apologize for the inconvenience. We confirmed no returns or complaints from others regarding this issue. We hope this helps. Thanks for shopping with us. overstockcustomercare1 on Apr 4, 2014
What is the country of origin on this? on Jan 19, 2012Please enter a valid question.Answer This Question
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