Buyer beware......I am very disappointed. I cannot help but feel a bit duped by the way this product was marketed. Though written in the description, I would never have guessed that this "tower shelf" would not HAVE the SHELVES!! I was under the impression that I was buying what was shown in the picture. All I bought was a frame. The four shelves shown in the picture are $96 extra. Overstock, if you are to be fair to your customers the name of this product should be: " John Louis Stand Alone Shelf Frame (shelves not included)" OR require that John Louis submit a picture that does not include the four shelves that are currently in the picture.
- How did the color on site compare with the actual product? Color is represented accurately on the ad
- Please tell us about the quality of the product. The product is of a quality construction, but you may reconsider when you have to add an additional $96 to get what is depicted.
- How accurate was the on site description of the product? ***READ THE DESCRIPTION THOROUGHLY**** SHELVES NOT INCLUDED***** BUYER BEWARE ******
This item is very misleading. From the picture, one would expect to get the full tower - as pictured, shelves and all. However, for ***, what you're actually purchasing is the 4 walls of this towers with no shelves. If you want the shelves, it would cost you approximately another *** for 4 shelves, which would bring the total for this complete tower to *** - quite expensive for just a wooden tower with no hanging poles. Otherwise, wood is very sturdy and nice looking, but I find it extremely annoying to undo the package only to find, you're still missing parts to complete the rest of your wardrobe, which is why this listing warrants 1 star.
This is a great add on to the John Louis closet system. Just remember, you must order the shelves separately.
- How did the color on site compare with the actual product? exact
- Please tell us about the quality of the product. very good quality and solid wood. not flimsy at all
- How accurate was the on site description of the product? very accurate
Very good quality product and looks very nice. I didnt realize that the drawer kit isnt for this tower though and ordered 3 drawers which I had to return to overstock.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Product is very well built
- How accurate was the on site description of the product? Description was accurate
this is the standard tower, purchased the deluxe system initally,then added this for extra space, the shelves did not have the metal pens included, luckly had some from the deluxe system so did not have to contact customer service. Husband put up and together, was a 4hr project,, a handy man put the deluxe tower system up and took him 4-5 hrs, You pay for what you get and the deluxe system looks better and has the options for drawers and doors, which we have. The tower would work ok for simple things, but is not cheap ,considering the time and value.
Make sure to allow an extra inch in the height and width. Tower is a little larger than listed. Other than that, it is real nice product
- How did the color on site compare with the actual product? Color matches the description
- Please tell us about the quality of the product. Very good
- How accurate was the on site description of the product? Tower is 73" high not 72" as listed
I have had this shelving in my closets now for 3 years. I love it. The installation is not for the faint at heart and took an entire weekend for an 8' x 8' closet (dual rods on both sides and a tower on the back wall). I also bought heavy duty wall anchors that were easier to install. I would do it all over again. They are sturdy, look great, and I get many complements on them. I also like that you can arrange pieces to get the layout that works best for you.
Nice Tower, but you have to buy the shelves and drawers separately. The glass doors are an excellent addition. Trick to installing this tower is to make sure it is plumb and spaced properly. If you don't, then you will have problems installing the drawers and shelves.
Apparently you have to hit the more button in the description to see the Shelves not included. SO this is just a square frame you hang on the wall, and now go order at an additional 2/3rd of the price more shelves. Additionally, I have put many pieces of kit furniture together before with no trouble, but these directions just needed pictures of the important aspects. It had pictures but of useless things like a guy drawing a level line (DUH). How about including important pictures of the pieces fitting together? The wall anchors are cheap and at least 3 of mine broke, do not install these with a cordless driver ( even on slow) , just use a hand screw driver or buy better ones. Overstock and all retailers should bundle price break the shelve Kit. And make it really clear shelves are not included...by the reviews i was not the only one who missed this important aspect.
Having previously purchased a John Louis closet organizer from Overstock I decided to add a tower since I was pleased with the product and believe that's good value. Big mistake . The pictures on the web site clearly show towers with four (4) shelves and the description states " featuring adjustable shelves " . The title of the product states " John Louis tower standards" ; I don't know what they mean by standards but the Merriam-Webster dictionary describes STANDARD as " a level of quality , achievement etc. that is considered acceptable" . The description of the product also states " FEATURING" adjustable shelves . The same dictionary describes "FEATURING" as " an interesting or IMPORTANT part , quality , ability , etc. . . If I am buying a car featuring leather seats I certainly expect leather instead of cloth seats ; maybe Overstock expects paper seats . I have purchased many products at Overstock before I became a member , reason why I signed up, but will never again buy anything at this web site .
I agree with other comments. It is a "tower shelf" that has NO SHELVES. The description says it has 2 shelves - but what they really mean is that you get the top and the bottom panel - so you are purchasing a frame. I am extremely aggrevated with this product.
This is a really quality product. It's real wood and not just particle board. It actually smells like real wood. Thanks to the other reviewers I realized that the shelfs do not come with the tower so I made sure to order them separately. It should really state that better right on the image.