The current "Fantom" (Dyson's original product name) that I have had since 1999 finally gave up the ghost after all these years and even the last couple of years being held together with duct tape but I kept using it because it was a fantastic vacuum cleaner so I knew I wanted another Dyson. The price had got pretty spendy over the last decade as people came to realize how good Dyson vacuum cleaners are. When I saw this was a refurbished product for around 25% less I did not hesitate having bought many refurbished products in the past I figured it would be a safe bet. Sure enough it was. The product appears to be brand new but just doesn't come in a glossy box and what you are basically doing is not paying for the length of the warranty. Knowing Dyson quality I did not have a problem with this. I took it out of the box as soon as UPS dropped it off and the assembly was easy and the power on this unit is fantastic. Having a broken vacuum for a while now the rug really needed a cleaning and the DC 39 was up to the task. The power head has no motor and is air powered so it is light and nimble but it does a fantastic job. The bowl worked as expected and emptied with ease, much easier than the unit it is replacing. The tools provided are pretty sparse so I got the Car Cleaning kit which will work quite well with the included mini tangle free turbine tool for cleaning the furniture in the house too. This makes it have more attachments than the animal at $*** less cost. Now to go read the manual to find out what else this unit can do for me and how to properly maintain it. I would highly recommend this refurb product unless you feel more comfortable with a warranty. For me, I figure it won't break in that 18 month to 5 year period and if it does it probably won't cost what the warranty did to get the right parts.

• Would you recommend this to a friend? Yes

I was very hesitant to buy a refurbished product, but this item arrived looking brand new. It has performed perfectly so far. I have subsequently purchased extra attachments from Dyson, and although they are pricey, I think they will be worth the investment. This is the best vacume I have ever owned. It really does what the advertisements claim, and it is lightweight, easily manueverable, and well engineered. Everything fits together and comes apart easily. The attachments snap on easily and do not fall off. I am not an enthusiastic housekeeper (I would prefer to do just about anything other than clean house) but this vacume makes cleaning my large area of tile floors and dusting so much easier that I already notice I don't hate doing these chores as much. The special turbo furniture cleaning attachment I purchased works amazingly well to remove the cat hair from my upholstered chairs and couches, plus blankets, quilts, etc.

• How did the color on site compare with the actual product? excellent
• Please tell us about the quality of the product. excellent
• How accurate was the on site description of the product? 100%
• Would you recommend this to a friend? Yes

Purchase was the best thing I've done after having lots of other vacuums over the years!

• How did the color on site compare with the actual product? Perfect
• Please tell us about the quality of the product. Outstanding
• How accurate was the on site description of the product? completely
• Would you recommend this to a friend? Yes

Since the vacuum arrived a couple of days ago, I just tried it two times. But I have a strong impression of it. It has strong suction, low noise, no dust blowing out. It works well on both carpet and hard wood floor。The attached tools are useful, and it works to vacuum underneath furniture. The only thing I am not comfortable with is the actually size is bigger than I thought. Handling this vacuum takes more effort and energy than I expect. However, what I want is a strong vacuum to clean up my house, and it dose it very well.

• How did the color on site compare with the actual product? Accurate
• Please tell us about the quality of the product. Although it is made of plastic, the vacuum is well made and functions very well.
• How accurate was the on site description of the product? Very good
• Would you recommend this to a friend? Yes

I have only used it a couple times, but like it a lot so far. I usually don't give anything a perfect rating, but it is the best vacuum I have owned. I would agree with the reviews that say it's a little harder to use on carpet than it is on hard floor. I'm kind of glad that I will be pulling up the rest of the carpet soon. The suction is strong, but maybe, at times, hinders the rolling movement while on carpet.

• How did the color on site compare with the actual product? matched
• Please tell us about the quality of the product. good quality
• How accurate was the on site description of the product? accurate description
• Would you recommend this to a friend? Yes

I love this vacuum! I always had upright vacs before, had a dyson that unfortunately fell apart too soon, so I was hesitant to purchase another dyson as they are so expensive. I am so pleased with this new vac! The long hose allows me to get under furniture much better than with usual upright, stairs were so difficult before: hauling the vac up each step, trying to balance it. If you have steps and animals/ kids- buy this vac! It's worth the $.

• How did the color on site compare with the actual product? Accurate
• Please tell us about the quality of the product. Exceptional
• How accurate was the on site description of the product? Very accurate
• Would you recommend this to a friend? Yes