I was very, very disappointed when I realized there wasn't anything wrong with the machine that a new charge didn't fix. But 2 1/2 minutes run time is ridiculous.

• How accurate was the on site description of the product? Never mentioned short run time between charges
• Would you recommend this to a friend? No

Dyson is my favorite brand, best quality. I like the vacuum a lot, especially for my car.

• Would you recommend this to a friend? Yes

Good value for the price. Better then my Red Devil. I like not having to empty or change vacuum bags. Could use more power.

• How did the color on site compare with the actual product? Very good
• Please tell us about the quality of the product. Strong suction but takes several passes to pick up dog hair
• How accurate was the on site description of the product? Very good
• Would you recommend this to a friend? Yes

As stated, I've only used the hand vac twice so far, but it's done a great job on my carpet on stairs. It is a very pricy hand held, but I expect it to last a long time, due to the Dyson name and reputation. And, there was a lovely $$$ off coupon on the site, which made it easier to decide to buy the vac.

• How did the color on site compare with the actual product? same
• Please tell us about the quality of the product. Only used twice so far, but it's pretty cool. Really picked up all the fuzz and other stuff that gathers on the carpet on the stairs at the base of the risers. My large vacuum cleaners just can get into the corner areas. I think I'll be happy with this hand vac.
• How accurate was the on site description of the product? very accurate
• Would you recommend this to a friend? Yes