I have owned and loved CHI products for over 10 years and this curling iron has kept my expectations. I got it for my mother for Christmas and she loves it too. Little piece of advise; all CHI products get extremely HOT be sure to test your temp low temp to higher. These items CAN burn/melt your hair, better safe than sorry :)
This product made me abandon all other hair tool brands & go all Chi. The tourmaline material the wand is made with makes for an amazing curl which doesn't damage your hair. Not to mention the time one saves with this iron ... It used to take me 15-20 min to curl my whole head of hair - with this Chi it takes under 10!
The on/off button is on the handle is in the wrong spot, every time I curl my hair, I shut it off. There is also an issue with the curling iron not being able to be fully supported by the stand. It's top heavy and falls forward went resting down.