2 Year Platinum Protection Plan

2 Year Platinum Protection Service Plan for Qualified Products*

You protect it. We'll repair or replace it for any covered breakdown.

Purchase Overstock.com's Platinum Protection Service Plan with your product and enjoy worry-free ownership for 2 years beginning from the date of purchase, inclusive of the manufacturer's warranty.

This Platinum Plan covers failures the manufacturer's warranty doesn't, such as:
  • Failures due to power surges
After expiration of the manufacturer's warranty, this Platinum Plan covers failures due to:
  • Power surges
  • Mechanical and electrical breakdowns even from normal, everyday use
  • Defects in materials and workmanship
  • Normal wear and tear
  • Internal heat and humidity
Your repair is covered 100 percent, including parts, labor, and 2-way shipping (if you are outside the 30 mile radius of the repair center). If we can't fix it, you'll be reimbursed for 100 percent of the product's purchase price credited to your Overstock.com account, so you can replace it.

In-home service is available at no additional cost for products originally provided with that benefit in the original warranty.

Platinum Protection also includes a "No-Lemon" Policy, and your coverage is fully transferable if you sell your product or give it as a gift.

To report a product failure, call toll-free: 1 (866) 593-2594, 24 hours a day, 7 days a week, 365 days a year. Or simply log on to our Customer Care Portal at www.productassist.com/overstock

*Qualified products include consumer electronics, small appliances, fitness equipment, desktop computers, and peripherals.

** Limitations and exclusions apply. See terms and conditions for more details.


Click here for the Extended Protection FAQ