I bought this rug for our living room to match a mocha sofa. It looked like a dark blue grey so I thought it would match. When it came, I first thought I was sent the wrong rug. It was so light and clashed terribly. I called customer service and got a one time courtesy return label. They were so helpful!! My account was credited right away. Pretty rug and soft, but not as expensive looking as I thought and for the price. We ordered a totally different one and are thrilled.
- How did the color on site compare with the actual product? It's a real light grey, like a Heather grey, not dark at all
- Please tell us about the quality of the product. Soft, but only weighs 25 pounds, not a heavy duty quality
- How accurate was the on site description of the product? Ok