I bought this rug, and another one, but waited over a month before unwrapping it. (it's been a busy month) I was surprised at how much nicer it was than I expected. it did have one long loose thread, which would have eventually become an ugly tear through the rug. But after contacting customer service, they promised to send me a new one and even agreed to have UPS pick up the damaged one, so that I wouldn't have to lug this one to a UPS store. so even though it was damaged, it's still pretty and I would highly recommend it.
- How did the color on site compare with the actual product? better than i expected
- Please tell us about the quality of the product. very nice. the plush is thin, which is okay since i'm layering it over a carpet.
- How accurate was the on site description of the product? pretty good