the rugs arrived in time for my party, I watched the fed ex guy deliver them by pulling my two rugs in the plastic wrap over the asphalt of our drive way, asked him to stop and leave them on the ground. when I turned them around the damage was already done. I called overstock customer service right away and the very nice girl on the other side sent out two new rugs right away so I could have them here for the big dinner. Great customer service!
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. good as expected
- How accurate was the on site description of the product? spot on