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Alexa "Plush" Rug - not the same in person
 from San Francisco, CA,  Nov 15, 2012

I was truly disappointed to come to home to find the rug that I had purchased did not look anywhere the same as what I had seen on the website picture. Website pic: Plush, comfortable, thick pile of yarn, spreading to the edges of the 8x10 rug mat. What I received: Not quite meeting an 8x10 THIN rug (smaller than the rug mat I also purchased), sparsely filled pile of yarn, pile height is more like 3/4 in (not like the 1.5 in stated in product description), with super thin yarn! I feel cheated. If I could attach the picture of this rug I got, I would to show you the extreme differences in quality. AND... they're making me pay for the return label. I purchased other products from Overstock before and never had an issue, but this is unacceptable.

  • How did the color on site compare with the actual product? No
  • Please tell us about the quality of the product. I felt cheated to receive this poorly made rug.
  • How accurate was the on site description of the product? Not accurate.
  • Would you recommend this to a friend? No
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