WIth the exception of the color I was very pleased with the carpet. I did call Customer Service to see if they had any additional info on the color but although they were very helpful with a number of questions - they had no more info on the color than was available on the website. If I wanted a grey carpet I would buy this rug -- if you want a silver (light grey) rug, I would look elsewhere. The rug was delivered in a matter of days and was well wrapped. I have ordered lots of items from Overstock.com and have always been very very pleased with everything. Would recommend the rug wholeheartedly if you are comfortable with the color selection.
- How did the color on site compare with the actual product? They color is described as silver but it is a medium to dark grey. The actual label on the carpet when it arrived showed "grey". It is not charcoal, but it is definitely not silver. More of a stone grey.
- Please tell us about the quality of the product. Excellent quality, very soft and thick. It had a fairly intense odor that took awhile to dissipate, but other than that it is a great area rug.
- How accurate was the on site description of the product? Very accurate.