I have owned this trashcan less than a month. It worked sporadically at first, but now does not work at all. I called Overstock and as always they were great. I explained that I no longer had the box, and they said they would mail me a replacement and a free return shipping label, and I could return the defective one in that. Although I am not in love with this trashcan, Overstock is the best. And Kaitlyn L in customer service rocks!!!!