Product arrives well packaged. It seems easy to operate but if I actually would read the directions I may find it much more user friendly. I haven't been able to figure out how to change the clock which makes it difficult for the guests. My phone doesn't hold the charge it delivers, it's a 4S. I am not sure if it is defected or operator error however. I bought 2 different ones, and this one is easier to use than the other one which also rotates. I did read that you have to "GENTLY" place phone on the docking station, and think that might be the key.
- How did the image on site compare with the actual product? Yes
- Was the product free of any manufacturer defects? Unsure. After a night of charging on this device my phone only stays charged for a couple of hours vs. a couple of days from charging on the previous method of cord. It may be my phone, as I am not tech savy .
- Please tell us about the quality of the product. Perhaps if I read the directions I will find it easier to use.