The product is great if you receive the right color! I mistakenly ordered the wrong color only to find out that you wouldn't accept a return for the right color for my wife. Not quite sure how that happened! I paid to ship it back to you myself, in hope that you would either refund me or replace it for the color she wanted which was the medium beige! Obviously you don't really care to make exceptions to any rule you have in place! I certainly never saw any disclaimer regarding no returns on the product I was ordering! If I did, I wouldn't have ordered it in the first place!