This is my second major furniture purchase from Overstock (the first being a platform bed, matching nightstands and memory matress) and I am very pleased. The orignal sofa arrived within two days but, sadly, there were a few stains on the back panel. However, all was made right after speaking with an Overstock Customer Service Rep. The stained sofa was picked up the following day and a replacement sofa arrived the day after that! Needless to say, the UPS man was confused by the rapid comings and goings of the huge boxes. The sofa was extremely easy to assemble, taking my husband and me less than 20 minutes. Do not be afraid of the dreaded phrase, "Assembly required." The instructions were clear with the needed Allen Wrench supplied. It took us longer to break down the shipping box for recycling than it did to assemble the sofa. I like the feel of the sofa and, while it is not a 'sink into' piece, my husband and I have both managed to fall asleep on it while allegedly watching TV. The fabric does feel like leather and not a composite. The lines are clean and the overall style of the piece make our family room appear larger and more airy.
- How did the color on site compare with the actual product? The actual sofa was richer looking than on-screen
- Please tell us about the quality of the product. We've had it for a few weeks and are very pleased
- How accurate was the on site description of the product? Very Accurate.