These bar stools were my first purchase on Overstock.com. In fact, it was the first time I have ever bought anything other than books or music online. I was very, very happy with my purchase. Everything went well, including the time I was shopping for them. I had a couple of questions and the online help was really useful. The bar stools arrived intact from shipping, were in perfect condition, and very easy to assemble. I am really happy with them and they look great in my place.