Our chandelier just arrived this weekend and I can already see I'm going to love it, even though its not even assembled yet! We were looking for a unique piece for a formal dining, and this is just funky enough to fit our tastes. Everything came perfecting packaged and nothing was damaged...instructions, well, of course it would help to have more info, and yes, you do have to assemble EVERYTHING...but I held up a few of the glass balls to our existing light and my gosh it's a awesome look, a very bright and opulent look in a classy funky piece. Cant wait to get it all put together and installed. Very well worth the price, and time and effort of assembly. You won't be dissapointed.