The chandelier is beautiful...however, my first one was received with the flowers all smashed. Overstock was wonderful in immediately sending a replacement...unfortunately, that one was also smashed. Needless to say, I do not have this item as I was afraid to try for 3! The item is very poorly packaged...in a big box, with the New York Times stuffed in the box. I am sure that while the newspaper was being shoved into the box, the packer smushed down the flowers. I suggested to Overstock that they contact the shipper to use foam peanuts or another method of packing, so good luck to whoever purchases from here on in.