jbretz Review

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Great sheets and great Overstock customer service!
 from Portland, OR,  Jan 31, 2013

When I received the sheets in the mail and took them out of the packaging (plastic case) to wash them, they smelled pretty strongly of gasoline. There weren't any stains or residue on the sheets, so I wondered if the package had just been stored near gasoline or fumes. As I really liked the pattern and softness of the sheets, I went ahead and washed them twice. When the smell still lingered, I called Overstock to report the problem. They were great! They told me I could return the sheets even after I had washed them; they also offered me a credit at Overstock for my trouble. I was very impressed with their customer service! I decided to go ahead and wash the sheets one more time and, sure enough, it did the trick. The sheets smelled fine. We've been enjoying them ever since. I would recommend them. (I'm guessing our "gas-smell problem" was a fluke thing.)

  • Would you recommend this to a friend? Yes
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