We purchased this bed frame in advance of being on our neighborhood's home tour, and we received lots of compliments on it during the tour. We love that it's sturdy and takes up far less visual space than our previous wood frame. We really are pleased with the finished product. But ... ONE BIG COMPLAINT: The instructions are wordless (diagrams only) and VERY confusing, which is frustrating. And, dear bed manufacturers, please don't say "call our help line between 9 a.m. and 4 p.m. CST Monday-Friday for help." This is NOT helpful. Who is assembling a bed in the middle of a weekday??? You need to offer evening and weekend help options.