I loved the style of the light and the picture online looked great; however, when i opened the product up yesterday to install in my new home and the color and quality of the material was not what was represented - it was more of a matte gray/steel color with scratches in very obvious places - not what i want to display in my new home. I'm contacted CS online and have been advised that I may only be issued a partial refund, but they can't guarantee how much I would get back. I now know that the return policy is only 30 days - unfortunately, I didn't see that before. Very unhappy with this purchase...otherwise, I have been satisfied with my other purchases from Overstock.com.
- How did the color on site compare with the actual product? Horrible! Online, it looks great; however, the real product is very cheap looking.
- Please tell us about the quality of the product. Did not like the quality, either - scratches on several pieces
- How accurate was the on site description of the product? Not good!