While the website is easy to navigate, ordering is simple and delivery prompt, unfortunatelty the product fell short. It was listed as a "queen" duvet cover, but what I received was a "full/queen" size and was just too small for my comforter. "Queen" should not have even been mentioned. I didn't return it because the price was right and it was lovely, the perfect fabric and color, and since I'm handy with a sewing machine, I was able to make it just a one-sided cover, using the reverse side fabric as edging and sewed directly to the comforter. I'll be much more attentive to making sure the size is right next time!