This island range hood was nicely packaged and delivered in perfect condition. I am very experienced with home renovation/repair and it took me one day to install.The owner's manual was poor. The installation instructions basically consisted of one paragraph, but I studied the diagrams and installed it with minimal difficulty. The operating instructions did not seem to match this hood, so I had to figure out how it worked on my own. To summarize, this hood is sturdy, attractive, and provides good lighting and exhaust. I believe it is a 5-star product, but it has a 1-star owner's manual (which made ease of assembly more difficult).