Purchased this product again for a Christmas gift. Purchased this same product under a different name(Sportcraft) before the company was bought out. After 2 years of constant use and broken equipment I decided to buy my fanatic basketball player a new one. I was hesitant with all the mixed reviews about this product but bought one anyway since my son was really wanting a new one. It came within 2 days of ordering and when we put it together we noticed that some directions where incorrect and some of the pictures are vague in description but we figured it out eventually with a little patience. After we put it all together it didn't work. Since I had the old one dismantled we used that to figure out what piece didn't work.We called Voit and the customer service woman was very pleasant and took care of any issues I had with the product immediately with no questions asked. She had my name on file and since it was under 90day warranty no problems. The parts that I ordered came in 2 days and after all the commotion my son is very pleased with the product. I would only recommend this product if you have a die-hard basketball fan and patient parents who can put this together without detailed directions.
- How accurate was the sizing? good
- Would you recommend this to a friend? No