I found the instructions lacking in the specific way to start the "Time Set" and formating. There is a step needed that says to use a very small blunt pointer to make contact with the initializing points. You see a small hole but no clue what size instrument was needed to make the contact. It is hard to get an excellent copy when there are bumps or paperclips in the document. I also have not seen any error notices lighting up. I have been very satisfied with the quality when a correct surfacr was used for the document. I would definitely recommend it to anyone having to collect a volume of information. Overstocked.com provided excellent customer service when I had a problem with the first scanner (lack of knowleldge how to set time). I received prompt service and wish to say thank you Overstocked.com.
- How did the image on site compare with the actual product? Exactly
- Was the product free of any manufacturer defects? Yes
- Please tell us about the quality of the product. The product produces high quality scan.