scyoung1 Review

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You get what you pay for
 from Washington, DC,  Aug 23, 2012

The boxes arrived quickly. Upon arrival, one of the boxes was badly damaged and someone had written in large letters "Check for Damage" on the exterior of the box. Upon inspection there were three main pieces, the top and two sides, were indeed damaged. Additionally after examining the other boxes I found some of the hardware was missing. I called customer service and they were very nice. However, it took 10 days from the time I called customer service until my replacement pieces arrived. The assembly instructions are very poor. It is mostly diagrams which aren't clear about which way is up or front. I unfortunately attached all of the sliders backwards and didn't know it until I went to install the drawers. All in all it took 3 and a half hours to assemble. The back cover is larger than it should be so it bows in the back but isn't noticeable unless you look closely. The assembled product looks ok. It's pretty much like any other piece of assemble yourself furniture. I was tempted to return everything when I found the damaged pieces and now wish I had. I also ordered the matching bed and am hopeful none of those pieces are damaged and assembly is easier.

  • Please tell us about the quality of the product. Average
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