I received the bed quickly and with no shipping damage. As other reviewers have mentioned, it's a bit of a challenge to assemble. I did it myself in about 2 1/2 hours and I consider myself moderately skilled at these kinds of things. One hint - when you are assembling the legs to the headboard - try using a phillips screwdriver to get the bolts most of the way in and just use the Allen wrench for the final steps. Otherwise you pretty much have to use your fingers.