Shipment arrived on time in 2 boxes. The fireplace looked like it was packed very well with lots of styrofoam. Upon opening the box- there was a very visable quarter size chip in the most noticeable part of the fireplace- the top front corner. With repacking and sending back a laborious, time consuming and inconvient option- I assembled it and it works very well and looks very nice with the exception of the damage I can only assume happened in shipment and not packed that way.
- How did the color on site compare with the actual product? very good
- Please tell us about the quality of the product. very good
- How accurate was the on site description of the product? very good