My husband and I received the U.S. Traveler Fashion 4-Piece Expandable Spinner Luggage Set from Overstock.com this past Christmas as a gift. We did not have the opportunity to use the luggage until our vacation a few weeks ago. We opted to use the 29 and 25 suitcases and were initially impressed with the quality of the luggage. Unfortunately, this was to be short-lived. After using the luggage, we observed the wheels were not large enough for the suitcases, therefore, the bottoms of the suitcases drag on the ground when the luggage is pulled on two wheels. We would adjust the angle at which we were pulling the bags to minimize the dragging, but it still continued. A few days into our trip, we decided to examine the bottom of the luggage. Much to our dismay, we found the black fabric piping along the bottom of the suitcase had worn off to the point where we could see the metal piece that fabric was shielding. Additionally, this metal piece had begun to pull away from the actual suitcase on the 29 piece. Afraid our luggage would not withstand the journey home, we had to resort to pulling the luggage on all 4 wheels to prevent the bottom of the suitcase from dragging on the ground. Talk about inconvenient! The 4 wheels do not pull evenly and we had to consciously push and pull the luggage around just to get the suitcases from Point A to Point B. I would also like to comment that upon receiving the luggage, we were examining the suitcases and noticed the pull handle of the 20 suitcase was broken. The handle would extend fully but would not close; Overstock was helpful and efficient in replacing this suitcase in a timely manner. We were incredibly disappointed with the quality and engineering of this product and would not recommend this purchase to anyone. If the wheels were slightly larger, the bottoms of the suitcases would not drag on the ground, thereby pulling parts of the suitcase away. Upon our return home, we took multiple pictures to document the damage and also photographed our suitcases when packed; they were not fully packed so the weight of the luggage would not contribute to the dragging suitcases. It's unfortunate that we will only get one use from each large suitcase due to the fact the bottom of the suitcases are now falling apart. We will be in the market for a new set of luggage and WILL NOT be purchasing from this manufacturer. Buyer beware.
- How accurate was the sizing? Accurate
- Please tell us about the quality of the product. Very VERY poor
- Was the product free of any manufacturer defects? No