How do I go about returning this poor quality product? I am very disappointed. The malfunction of the handle was inconvenient. It caused pain in my neck to wheel the bag the with handle stuck in down position.
- How accurate was the sizing? accurate
- Please tell us about the quality of the product. Qua;ity was very poor the handle got stuck in down position, it made for a ver miserable trip through the airport and hotel lobby. The zippers are cheap and the bags are very flimsy.
- Was the product free of any manufacturer defects? no