Remember the movie, Kate and Leopold? Leopold questions about the toaster and Kate says a toaster makes warm bread or charcoal. Our new toaster makes warm bread on one side of the slice and charcoal on the other. It was a lot of money to pay for an inefficient toaster. I had hoped for more even toasting. It does accommodate sliced bagels, and I really like the cancel button. You have to hold on to the opposite side of the toaster when you push the lever down to toast, the appliance is not well balanced. It's rather large in size.