A friend bought this chair a year ago, and it's wonderful-- well constructed, and such a statement piece. I ordered one in February 2011 and it's a completely different chair. The wood is beautiful, but the cushions are hard and 'crunchy' (yes, they crinkle when you press on them), the seat cushion doesn't match up to the back as it did on hers, and the fabric was thin and flawed in several places. I sent the first one back assuming it was a manufacturing error, but the second one was as bad as the first! Apparently Overstock switches suppliers each year, and the one they've got in 2011 does a terrible job. Ignore any reviews prior to Jan 2011 since they are referring to a very different product. Beware! To Overstock's credit, they took the chairs back and paid for return-shipping, but I wasted a lot of time building and disassembling chairs over the past week.