smarttraveller Review

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Wanted this to work as a carry-on for an upcoming trip. But when received, the zippers were basically warped and stuck, making it difficult to open up. It required a lot of force to get the zippers moving. I felt sure that something was going to break with the amount of effort needed to zip. Also, it is not quite the right size for carry-ons. It is thinner than allowed but wider than allowed on most airlines. You can frequently escape detection, but when a flight is full, they sometimes crack down by asking people to check their carry-on in the size frame near the gate. This bag would fail for many airlines and yet, it could have passed and carried the same stuff and more if the dimensions better matched the airline rules. That's probably why it is cheaper.

  • Please tell us about the quality of the product. Zippers stuck, hard to open or expand
  • Was the product free of any manufacturer defects? Zippers were defective
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