I spent a long time picking a bag for my travels and finally decided on this 21" carry on. However, what I received is much larger than the measurements on the product description. I don't know if they sent me a 25" bag by mistake or have a way of measuring that does not comply with Overstock's guidelines. I think they sent me a 25" bag. The only tag on the bag is for the 3-piece set which lists all sizes - there was no packing slip or marking on the box to indicate what had been shipped. Not wanting to give it another try as I need a bag for my trip, I chose something else. Overstock was great about the return and verified that their stated measurements are intended to include wheels and handles. So buyer beware with Travelers Choice measurements. Too bad because I really liked the bag.
- How accurate was the sizing? Totally inaccurate
- Please tell us about the quality of the product. Seems quite good.
- Was the product free of any manufacturer defects? As far as I could tell.